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+441628471824
Really disappointed by the service provided. Sue was very responsive initially, came over to our flat, talked us through everything. As soon as they have your bank details and the quarterly direct debit setup, poor response. The first cleaner they matched us with didn't turn up, twice. The replacement cleaner was ok, but not great - I often had to redo certain areas. Time for you had also told the cleaner the wrong hourly rate which led to an awkward conversation when she thought I'd underpaid her. Decided to cancel after 2 months as it wasn't worth the money. Paying Time for You nearly 100 a quarter (not really sure what they do for this), on top of the hourly rate to the cleaner every other week, it was just too expensive. But we had signed up to a 3 month commitment, which I was happy to honour. And so I was expecting to have another 2 cleans, but I was emailed to say it would cancel early (no mention of a refund for the missed cleans). I emailed and called but had no response. So I've written it off and put it down to a bad experience. Definitely would NOT recommend.
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Just wanted to say how pleased we are with Kim. She is doing a great job! Thank you for allocating her so quickly.
Deli
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