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I used the pet crematorium on Monday to say goodbye to my beautiful horse of 24 years Darwin. I was too upset to arrange this myself over the phone, so my friend and husband did this on my behalf with ease, and Darwin was collected a very short time later which I was very grateful for. Unfortunately Darwin's health took a major decline over a matter of 24 hours, so I had been unable to prepare myself with knowledge around horse cremation and the options I could choose prior to having him put to sleep. At the time the arrangements were made I chose a communal cremation for Darwin. However, once home I became upset and worried that by choosing a communal cremation for Darwin opposed to an individual one, I had let my boy down and that this option may have been in some way less dignified or respectful. With my thoughts about this eating away at me, I contacted the Pet Crematorium explaining my worries and received a very kind email back from a lady called Laura. She advised that all pets are treated with the same level of respect, dignity and care regardless of which cremation is chosen, and assured me that by choosing a communal cremation for Darwin I have not chosen a less dignified goodbye to beloved boy. Laura also advised that Darwin's ashes will be scattered in their memorial gardens, which are a beautiful final resting place, and under normal circumstances can be visited to lay trinkets/memorials and I plan to do this when allowed. Thank you to all at the Pet Crematorium for looking after my boy with the care and respect he truly deserved.
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What can i say that would describe just what a wonderful service i was given. My dog Daisy was returned in a bag that was just fitting, inside the bag was a white cardboard box, inside that box was another box. A lovely green in colour, then inside this beautiful box was Daisy's casket, the casket was padded inside the green box with a soft silk material. My old lass was given the very best i could ever wish for. I thank The Pet Crematorium from the bottom of my heart for the way they returned Daisy with such dignity Thank you all. x x x
I have used the Pet Crematorium 10 years ago for my beloved pony so I knew the service was good. Our old ex race horse had not been enjoying his life and the time came to say our goodbyes. Once again the Pet Crem people made the process of organising his collection so easy , at such a upsetting time this is such a great relief because your mind is all over! The respect and dignity shown to our boy was so lovely and fitting for his last journey. We chose this time to have a communal cremation ,due to the fact we had such a time with my pony deciding where to bury him! Thank you so much to Laura, Adam and everyone who supported us yesterday in giving Sailor Jack his final ride to eternal victory . Judith Baxter xxx
Such a friendly service, even though we were heart broken about our beautiful puppy the pet crematorium where more than helpful. They allowed us to say our final goodbyes to our precious baby. The box which was given to us to bring her ashes back home was so beautiful. We decided to get the scattering tube. Even though the urns that they have are beautiful the right one for us wasnt there so we got an urn else where a little bit after the cremation but thanks to these wonderful people we were able to have the ashes transferred professionally via the pet crematorium into the urn that we had chosen. Thank you to everyone who works there for helping us through an extremely difficult time. An even bigger thank you for your services.
Made the cremation of our first pet easy and pain-free as possible. The staff member came out to meet us, ran through everything with us, and gave us time to say our last goodbyes; she was very kind and professional. We brought our pet home after 3 days, the box to transport his ashes was such a lovely touch and the card inside was too. Couldn't recommend enough for making such a hard day that much easier.
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