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+441386859070
I followed this company on Instagram in the hope that I may do business with them once the pandemic was over. The company shared negative content on their story about the pandemic and a request for followers to share their views and experiences to which I responded. My message was fair, pragmatic and an attempt at asking the business to share more uplifting content. I was promptly blocked from their page and my message deleted. I can only assume that because I didn’t agree with their stance. I’m guessing freedom of speech only goes one way for this company and if they don’t like what they read, they block you. Quite immature really.
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Have followed TBR for years and have always dreamt of having my own VIB appointment! It did not disappoint ️ I had no idea what to expect and only a vague idea of what I was looking for. This was my first and only dress appointment! Amy was absolutely amazing, made me feel so comfortable, relaxed and confident. I found THE dress and am absolutely over the moon! It is a fab experience and totally worth doing the VIB!
I had the best experience at The Bridal Room. From first point of contact the customer service was excellent. I had a few nerves before attending my appointment due to not losing the weight that I wanted to during lockdown and Emma was so lovely in reassuring me and giving me confidence to still come to my appointment. When I arrived I met Charlotte who was absolutely fantastic!! She was so lovely and friendly and immediately put me at ease. She was fantastic at knowing what was right for my shape but really listened to what I did and didn’t want in a dress and she really delivered in the choices of dresses she picked out for me. She made me feel so confident in myself and the dresses she picked out made me feel amazing. I ended up with an absolutely beautiful dress that was completely different to what I originally thought I wanted but when I put it on I just knew it was the one!! Charlotte really captured my personality in the dress and I am so excited to get married in it. There are so many beautiful dresses there and all of the staff were so welcoming. The glasses of fizz were a lovely touch and made the day even more special for me and my mum. I would thoroughly recommend. Thank you Charlotte, Emma and Team x
A beautiful shop filled to the brim with stunning gowns of all the shapes, styles and sizes you could imagine. Charlotte looked after us fabulously helping me to find my dream dress, but also trying on some stunning other dresses along the way (all part of the fun!). As a UK 16 I was apprehensive about what sample sizes would be on offer but this wasn’t an issue at all. Can’t wait for my fittings and accessories appointments now!
From start to finish I have been so thankful that I have found this fabulous bridal room. I found it by accident and called to book an appointment. Immediately I was put at ease on the phone and all of my questions answered being overwhelmed about getting married and not knowing where to start! I had to reschedule my appointment and again it wasn’t a problem and they were happy to accommodate. The day came around quick, I took my Mum and Sister with me to the appointment and we were warmly welcomed, offer a glass of fizz by the lovely Sam who made sure everything was perfect for us, offering suggestions and answering a million questions and helping me look amazing in everything I tried on. I did try on several gorgeous dresses and found my perfect dress. Lots of tears from everyone and I said yes to the dress. The next steps were clearly explained by Sam and Charlotte, who were always helpful and smiling. I also got a really cute bag with some thoughtful things in as a token which I thought was a lovely touch. Thank you TBR team, you are amazing at what you do and I am so thrilled I found you!
Deli
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