Tempe, United States
2636 S Wilson St #105
N/A
+14804442402
Absolutely horrible product. Our cabinets are 3 years old and have completely fallen apart and they don't even answer the phone. I have left numerous messages and no return call. Update: to the owner. My wife finally was able to contact you, she was told that because our contractor placed the order you wont help us. We have not been able to get in contact with the contractor we used. She is supposed to talk with a lady tomorrow to give the name of the contractor to see if you can find our order to fix these faulty cabinets. You have made this extremely hard and I am hoping you do the right thing. We have been trying to get this taken care of for over 6 months. These cabinets are only 3 years old and we've Ben pursuing repairs 6-7 months.
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They are beautiful cabinets! Be aware that before you make this purchase, they will NOT repair them, nor will they help you resolve the issues with their cabinets. Expect the cabinets to begin breaking down with normal wear and tear after six years. This is convenient for the company because they only offer a five year-limited warranty. Again, the cabinets are beautiful but they DO NOT last!
I caution any cabinet dealer to work with Sollid Cabinetry. They have a nice product for a fair price. Unfortunately, they can not keep accurate control of their availability of product and shipping. We worked with them for 6 years and battled their growth challenges. When we finally challenged them for their continued lack of timeliness for delivery and back ordered items, they dropped us a dealer. Again, good product, fair price, but poor management and ownership will cause all dealers and contractors to look unfavorably upon its customer base.
Do not do business with this company. We ordered the cabinets for our new house the last of April 2019. A year and 3 months later we are still waiting for them to get the order right. The last two cabinets came in May 2020. Lo and behold they were the wrong color to match the other cabinets. We have requested that they pay to have the cabinets painted to match the ones already delivered and installed and have had no response. Terrible customer service. Inferior workmanship.
Deli
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