Taunton, United Kingdom
1 Priory Fields
N/A
+44 1823354000
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Always worth a visit as one of our favourite stores... Great ideas for the home...quality items at reasonable prices.
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Wanted to return two boxed ceiling lights from an online order. We had purchased July, but not used all of the 5. When we visited Taunton store in September, we were told we had gone outside of the 30 day refund limit and could only swap them, for items of like value. As we live 20 miles away, not convenient. We returned today and were immediately given a full refund. Having done.so, the store couldn't give a paper receipt and nothing was forthcoming online. We discussed this with staff, who could only verbally reassure us, a refund would be processed. An SMS text arrived about an hour later, so hopefully the money will appear. Clear as mud..... A spot of staff training is required.
Well laid out store with sections well signed for easy location of products slightly disappointed that specific items we were after were in short supply to the point of digging around to finally find a compromise and again slightly disappointed with our second item had very limited choice of colour or design so came away partially satisfied with our shopping experience
Good range. Large store. Toilets. Café usually open except during covid
This place has very good furniture and carpets what are very comfy. We once bought a shelf but when we opend it it was broken so the next day we came back and gave us a refund and a FREE shelf what is very kind of them! There staff are lovely and caring to everyone. The place look fabulous in there its nice and spaced out and nice and sunny.
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