Street, United Kingdom
Hindhayes Ln
N/A
+44 1458841122
Toilets
Wheelchair-accessible toilet
The receptionists at this practice are phone bullys. No respect for individual clients. They are judgemental. Show no empathy or remorse in the way they conduct themselves. Be very wary of what you ask.. also these receptionists are prone to think they are doctors, surgeons even midwives..
like
Absolutely disgusting. Every time I get a new prescription they somehow mess up my order. I’ve had to wait 3 days for an important prescription because their receptionists don’t have a clue about what’s going on. Huge queues outside the pharmacy. I could be waiting up to 45 minutes just to get my prescription.
Why keep suggesting everyone contacts the practice manager ? It is absolutely obvious that will not improve anything there ! Your reception staff are awful, rude, and borderline abusive. Things have been dire here for years, and are getting dangerously worse.
I found it bad enough struggling through winter ..and need a Blue Badge mainly for parking at work..With this great weather my health is as good as it can get. Answering silly questions online is demeaning enough and to be questioned by a receptionist on whether I need a Blue Badge..really got to me.. Should I need to be questioned by this lady ! Thankfully I spoke to another’s receptionist to clarify things.
I've been with vine surgery for a long time I've found the doctors so helpful and the recipient very helpful and always looked after me 100 present and all nursed the drs are so helpful and have time for you .I've been a patient's for 10 years at vine surgery the best you can have on the NHS
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