Stockport, United Kingdom
Brookside Garden Centre, London Rd N
N/A
+441625878034
We visited The Fishroom for the first time today and were very impressed! The young lad was very knowledgeable and very helpful, giving us advice about our purchase and existing fish. Will definitely be visiting again and would highly recommend.
like
Looks like a nice shop, plenty of bits if in need of stuff and has a few more unusual species in the tanks that we dont see local to us.
Very helpful indeed I sent my wife to get a pathos plant and water lily she had no idea what the pathos plant was, However the young lady who served her she said was very helpful and polite.. My wife loved this place and said she will definitely be returning
Unfortunately had to edit my positive review. Called the shop via telephone to check availability of items before I drove a considerable distance to collect. When I arrived a very rude young staff member told me that I had to stand and wait outside for 20minutes so they could do something else. Even after I informed him I had phoned specifically to avoid this issue. No customers in the shop. Considering I've purchased roughly 30 fish from them plus foods etc in the past couple of months. Really terrible customer service. There is never a need to be rude with people especially customers. I have observed this particular staff member being rude with customers previously, and it seems like this is reflected in some of the reviews on here. Real shame. I did enjoy going there to visit the garden centre etc. Been a regular visitor since I was a child. I wont be giving them my custom again.
The fishroom is an excellent fish shop founded on exceptional customer experience and excellent subject matter expertise. Jon and Jack have guided me from being a complete novice to having a thriving aquarium full of beautiful tropical fish. I would very much recommend the fishroom to any prospective fish owner. Thank you Jon and Jack!
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