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Planned Parenthood - Raleigh Health Center

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Raleigh, United States

plannedparenthood.org
Reproductive health clinic· Birth control center· Family planning center· HIV testing center· Medical Center· Women's health clinic· Pregnancy care center· STD clinic· STD testing service

Planned Parenthood - Raleigh Health Center Reviews | Rating 3 out of 5 stars (5 reviews)

Planned Parenthood - Raleigh Health Center is located in Raleigh, United States on 100 S Boylan Ave. Planned Parenthood - Raleigh Health Center is rated 3 out of 5 in the category reproductive health clinic in United States.

Address

100 S Boylan Ave

Phone

+1 9198337526

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Amy Murphy

I love Planned Parenthood! It's always easy to get an appointment. Visits & birth control are very affordable without insurance. Easy to get Rx refills. Staff is awesome! #IStandWithPP

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Ivan Sprague

I have a pleasant experience with the doctors in this clinic. However the customer service and the communication over the phone is a big issue. My pharmacy did not receive the prescription from the Planned Parenthood clinic. I called the clinic call center asking to resolve this issue. Three days later(!) I got the call back from the clinic. They told me that the prescription was sent but they double check. My pharmacy still does not have it. I tried to reach the call center again but they aren't answering. Being a patient I feel helpless. It is very frustrating.

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Maggie DiCesare

I had my IUD replaced here yesterday and I could not have been happier with the way I was treated. Staff was so friendly. No waiting (my appointment was at 9am). Because of COVID I was unable to bring anyone inside with me to hold my hand but they went and got a staff member to hold my hand and distract me from the procedure which made a HUGE difference. Overall I was extremely pleased with what I experienced and will be coming back.

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Lauren Love

Staff is friendly and timely.. however I recently went in for a pap and was told I’d get a letter in the mail after about five days. One week, no letter.. two weeks, no letter.. finally I call to check on my results and I was forwarded to voicemail and told to leave a message. I did that FIVE TIMES and still no response. Will not be coming back and do not recommend.

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Aann C-F

You either have a good experience or a bad one at any given time you go here. I was lucky the past few times that the receptionist I know of was there while I was picking up my prescription, but today while the receptionist was an absolute sweetheart, the nurses/pharmacists complaining in the cubby behind the receptionist about how I call in my prescription were rude beyond belief. I usually always run into the problem of waiting a while for pick up, but it's not a big deal. Sometimes it's just backed up and there are a lot of other patients there, so normal stuff that causes wait times. However, it starts to become a big deal when I call it in a week in advance and I'm still waiting a long while. Today took the cake because not only did I call it in before their 3pm/next day stipulation, I was told I didn't call it in on time and called in near 10pm when the call I made was at 12pm in the afternoon. It begs the question if they actually pay attention to the timestamp when you call or it only counts when they listen to the voice-mail. I was going to argue and pull out my phone log, but everyone except the receptionist had an attitude so I didn't even bother and left. Plus, instead of coming to explain whatever their excuse was, they were speaking through the receptionist like a middleman, so I let it be. Hopefully when I make the trip again, I can actually pick it up instead of waste more gas. It literally has me thinking of going even further out to Chapel Hill or Durham, since going here is a trip for me either way.

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