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+441422361436
they used to provide a really good service, but now, they don't answer calls nor Facebook messages.
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Poor customer service. Got a van booked online they cancelled it 20 minutes before it was supposed to be picked up. Didnt answer calls. Left number of messages on voicemail. Once i hidden my caller id they miraculously picked the phone up and denied any liability. Asked to speak to a director they refused. Avoid by all costs
Similar experience to Adam. No answer, book online, no confirmation, left 2 messages, got through 1st thing Monday morning. Random excuses. Basically the online booking didn't work & they didn't have a van. If they had told me that straight away and before taking payment, I could have gone elsewhere. Older reviews on here very positive, recent ones, not. Avoid till they sort themselves out.
Very helpful staff so easy to hire a van for the day. Great service
Rented a large van from them last week, only 75 which I think is very good value. The (understandably) large excess can be mitigated with an extra payment, but I didn’t bother. The owner apologised in advance because the van had a few dents from previous hirer which hadn’t yet been fixed (obviously not a problem to me, I was just moving some machinery) these were noted on the hire form, so they weren’t a problem on return. Professional service and despite being really busy the handover was thorough. I’ll definitely be a repeat customer.
Deli
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