Pontypool, United Kingdom
Top Car Park, Lower Bridge St
$$$
+44 3456779828
N/A
In-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
All staff always really helpful but sometimes this store does not stock items I need and usually have. This may be due to current situation.
like
Store directions are a little hard to find the car park enterence but store is ok and.3 cash machines outside
What really makes this store great are the helpful people. Kerren and Angelica in particular are a credit to Tesco with their helpfulness and customer focus. I was in the embarrassing situation where I was at the check out, there was a queue, but I had to go back and choose something to be eligible for a deal. Kerren and Angelica looked after my son so I could do so quickly and Kerren even helped me carry my shopping to the car. Big thank you.
Elliot, the guy outside on the speaker reminding everyone of the one way shopping and social distancing is absolutely brilliant. He is an absolute credit to your store and he interacted with everyone entering and leaving and thanking them for their custom. At a time where some are lonely a good giggle is exactly what they need. First time I've been to tesco since all the changes so a bit of an explanation is exactly what was needed too. Brilliant service, very well stocked too
Take a tip from Asda, their social distancing measures are working better than yours. You had a queue down the far end isle today, with only four checkouts open, and two long serving staff, smirking to each other as to whether they should call for relief, when they could quite clearly hear the customers were not happy. We will never shop here again. Bad form Tesco.
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