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We unexpectedly lost our incredible little boy Alfie a week ago today, he was just shy of 16. Alfie was our absolute worlds, every single day since first getting him home, has revolved around him. Alfie has been there every step of the way for everyone. And we still cannot believe he is gone. We as a family are truly heartbroken and always will be. On what was the worst day of our lives, we found orchard pet cremations and was introduced to Richard. From the first phone call Richard was utterly incredible. He was so supportive and so understanding and took the whole conversation at my pace and advised me throughout and overall just couldn’t of been more helpful and thoughtful during the first initial phone call, even though I know I wasn’t making any sense with what I was saying, he did, he made sense of my jumbled words and understood it all. When we came as a family to orchard pet cremations Richard allowed us to place our four legged friend down and say our goodbyes nearby the beautiful woodland area. From the moment Richard saw us he was the most calming influence, again just like the phone call he did it at our pace, we discussed everything we wanted for Alfie and Richard paid attention to every single detail and was on hand for such supportive words and condolences. Richard explained the whole process to us and assured us that Alfie would be looked after and we wouldn’t have to worry, he would treat Alfie as his own. This was and still is incredibly comforting to us, knowing Alfie was so well looked after and it was just him and Richard.
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Unfortunately when our cat passed away we was very distraught, Richard reeves and family were so kind to us. They went above and beyond what we expected. It felt like they took care of my beloved cat and were extremely Courteous towards us. I could not recommend their services more. Thanks to them I can bring my beloved cat home in it’s adorable urn. Thank you so much for the way you treated us in our time of grief
Sadly we had to put to sleep our beloved dog 'Nora' on Saturday. Richard was so understanding, and thoughtful during our time of grief. Richard provided us with such a caring, personal and professional service. Richard gave Nora the loving and dignified send off she deserved, we shall be forever grateful. We are so glad we chose Orchard Pet Cremations as the surrounding area of woods and fields are so beautiful Nora would have loved to have played in them. Richard provided us with a beautiful engraved casket along with a clay paw print of our beloved Nora. If you are undecided where to have your beloved pet cremated We would highly recommend Orchard Pet Cremations for their personal and professional service.Thank you Richard.
I had to say goodbye to my very loved old cat this weekend. Richard showed me so much care and attention to detail that it has made my grieving process easier. I absolutely cannot fault the service and I wholeheartedly recommend it to anyone who has lost a treasured 4 legged friend.
The loss of a beloved Pet is very traumatic.. I had to let go of our beloved miniature schnauzer, Alfie. Before his final visit to the vets , I spoke to Richard about Alfie’s arrangements. Richard was lovely ,(as was Sara.) I took Alfie to Orchard Pets and was treated with care and empathy. Richard explained everything about Orchard Pet and assured me that Alfie would be cremated on his own .. I can’t thank Richard and Sara enough for their kindness and respectful handling of Alfie.. At a very sad time for myself and partner, I felt confident that Alfie’s final journey was dignified and loving .
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