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+442089978533
Literally one of the worst experience of my life. They let us move into an uninhabitable flat, saying it will be 'fixed' - they didn't do anything about it. Completely unprofessional, awful communications, blatant lies. If i could give negative stars for them, i would.
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I've been their tennant in Oaktree House for one year. Very reliable agency, very good and quick maintenance service, very friendly letting agents. The whole process of check in and then check out was smooth and easy, Luca is probably the best agent I ever met. Many thanks to Jen and Debbie also. If you are looking for renting in West area I suggest to contact them!
I was very impressed with the professionalism of the staff at Oaktree who assisted with our move to Ealing. Service was amazing and everything flowed smoothly. Jennifer has been our contact and I must say that she was very supportive and always ready to answer any questions that we threw at her. We also had a few dealings with Luca and George and they were always pleasant and helpful. As long as you're planning to be realistic in your requests and expectations, I highly recommend Oaktree!! Trevor and Veronica
Shocking estate agents, they forgot to give us keys and sign contracts - we had to remind them. Extremely unprofessional, the flat we moved into was covered with mould, windows wouldn't shut, no heating and electrics would trip once a day. They are impolite and won't return emails or calls. They don't have any interest in the tenants and will try to charge a extra fee (illegal to charge extra to tenants since tenant fee ban) which we said we didn't want three times, they still charged. Negligent, rude and disrespectful.
Recently moved to Ealing with the help of the lovely staff of Oaktree. The whole process went smoothly, and they resolved all the initial teething problems that come with a new property quickly and efficiently. A separate big thank you for rescuing me the other day when I got locked out of my flat! Continue the great work!
Deli
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