Nantwich, United Kingdom
37 Hospital St
N/A
+441270626814
Bought a xmas bauble along with a birthday card and gift bag. Item didn't arrive so contacted them and was told the bauble was on preorder. I checked this information and the description for the bauble did not state this. Other baubles were on preorder were but not this one and a couple of others which was why I chose this particular one. The items eventually arrived and what a mess. The packaging was inadequate. The gift bag and greeting card was bent and crumpled and the bauble had a dint at the top and the clasp was crushed and was loose from the bauble. I contacted the store and sent photographs and was told a replacement would be sent. I did not receive a replacement. I contacted the store numerous times but was constantly ignored. I eventually was given a refund for the bauble but I had to give the greeting card to my friend as it was a birthday card.
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Bought the wife a xmas present from here it is broken already
Absolutely gorgeous shop full of lovely interiors, fashion and jewellery. Plus the best customer service from their staff who can't do enough for you!
A must whenever I am shopping for a present loads of different ideas on display. Great for wedding presents. Staff friendly and helpful. Always enjoy calling in. Have visited the shop in knutsford as well if not in Nantwich. Got an excellent wedding gift there
Wonderful shop and excellent service. Very helpful staff, always willing to go the extra mile. Well worth a visit.
Deli
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