Montrose, United States
2000 Airport Rd
N/A
+1 9702497111
Manager Pat is very kind super cool staff!
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Their facility is comfortable but the customer service leaves MUCH to be desired. If you plan use this FBO be prepared to provide your own services. We delayed some very high profile clients because Black Canyon Jet pulled us out of the hangar 45 minutes late, then took another 10 minutes to find a fuel truck. I addressed my concerns with two managers. Both managers gave me nothing but excuses. I had asked to have the aircraft online at 1130. I was told that I needed to request 0800 if I actually wanted it online by 1130!!! They needed the flexibility to be LATE by at least 3 hours! (I'm not joking a bit. That is the exact conversation we had.) Well, their excuses will not appease our clients. I will certainly pass along my experience throughout the industry!
Great people who are always willing to help! Travel here often usually 5-6 times a month always happy to see this location on my trip sheet!
Deli
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