Miramar Beach, United States
556 Seascape Dr
N/A
+1 8506500289
DO NOT RENT FROM THEM!!! The guy said he would charge us the half day price of 25 from 1-5pm since we got there right before 1. When we went to check out the next day, we realize he did charge us 25 but also he charged a 17 tip WITHOUT MY CONSENT to make it a full day price. We went up there to ask him about that tipping charge and he proceeds to tell us that he charged us for an all day pricing even though he told us the previous day that it was only half day!! I will NEVER give them my business again and I'm going to spread the word to other people to not do business with this horrible company! Not only do they rip people off, but they take up most of the beach space with their umbrellas and chairs and they make the beach look overcrowded.
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Zero stars. This company has absolutely ruined the beach in front of Adagio in Santa Rosa Beach. We come to the beach so we can experience the beach. All we can experience here are umbrellas. It is sickening. They have been allowed to take over 90% of the beach with their over priced chair rental business. This company will absolutely never receive any of my money. Adagio will also be receiving a very negative review. Their umbrellas extend past what my camera can capture. Note the very small section at the far right in the other picture. Only 3-4 umbrellas fit across in front of the ocean depending how much they decide to spread out. If you want to use their chairs, two of them and an umbrella will currently add another 225 per week to your trip costs.
So half of the trip has been perfect. We specifically paid for the beach service to have an unobstructed view of the beautiful coast. Today however they put the line of umbrellas so far back from the water line that other people set up shop in front of the line. Then when called and a service representative came out, they did not have the people move their items. Do to their lack of action more people moved in front of the line. Why pay for the service when it’s not as advertised. I added photos to the google page. Who knows if they will stay
Called several times to get our dates changed due to the bad weather. Talked with one gentleman that told me to call back and use ext 3 and they would take care of me. Called several more times with no luck. Wasted 3 days of beach service due to no call back or answering the phone. Also had to ask a family to leave our chair and umbrella service on two separate occasions. They said they purchased it to which they didn’t. Our name was on the back. They would hurry and grab their stuff and kids and take off back to the condo. Normally have good look with this company but this is not the case this year. We are disappointed with service from La Doche Vita.
The rudest beach service we have ever encountered. These guys bring a new low to inconsiderate customer service. If your condo offers free chairs and umbrellas.. ask them if La Dolce Vita is the company providing the service. If it is... stay somewhere else. We love Leeward Key.. but will not return because of this company.
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