Milford Haven, United Kingdom
Havens Head Park The Docks
$$$
+44 3456779473
N/A
In-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Had a wonderful meal deal.
like
Staff looking after the customer well
Worst experience of our holiday, and certainly the worst Tesco I have been to. My little girl bought some Tesco brand sandles a few weeks earlier and the strap snapped off so she couldn't wear them. We took them to this store and the shop assistant told us we could exchange them for another pair up to the same price. While we were choosing the manager came to the cashier and said, No, we will have to pay for the new shoes as we had lost the receipt. She inspected the shoes saying they looked too worn, making us feel like we were criminals trying to con Tesco. We pointed out that they had to have been bought this season which started a month earlier at start of summer holiday. She said, any way they weren't bought from this same store, and they aren't prepared to lose the 8 to another store. We couldn't believe the amount of fuss and argument over 8. The manager was very rude and loud. The assistant looked a little sheepish and apologetic but backed the manager up all the way. We were very embarrassed and eager to leave the store but had no choice but to buy new shoes. As we left they made a slightly snarky joke of, look after that receipt this time!
Staff friendly & helpful. Store always clean. However, their stock leaves alot to be desired at times. Unless you are there within the first two days, Special Offer items are unavailable. Supply & demand guys. And plenty of times certain items I have needed have left me facing an empty shelf 3-4 weeks on the bounce. Unacceptable. Aside from that, the prices are pretty good compared to Morrison's. And their own brand items are not too bad. Its not a Superstore like there is in Haverfordwest but you should still be able to get the majority of what you need here.
Should be a express it's a tiny store with not much selection and cages all down the isle so you can't get passed.
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