Milford, United States
401 Old Gate Ln
N/A
+1 2038773281
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I am a tow truck driver from Pennsylvania. I called this past Monday to find out about a truck to tow away from here. Talk to a man in service he said they just need to pay the bill and it'd be ready Monday afternoon I said I'd be up Tuesday morning or Wednesday morning I said what time are you in he told me 6:00 a.m. I show up at 6:00 a.m. today to be treated very rudely said we don't really open to 7:00 I don't know who would have told you we were here at 6:00 and so will somebody on the phone did he goes that was me that you were talking to and I would never tell you that. Then I said why am I here at 6:00. he went and got me the keys he continued to be very rude said well if it's blocked in I ain't going to help you any more than this. I can see why this trucking company hired us to tow their truck back to Harrisburg Pennsylvania because this place must rip you off.
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Horrible experience with the service department the LACK OF COMMUNICATION, We had to call several times for 2 and a half week before our truck was fixed. Our tractor was towed there and my husband was told the truck would be worked on the next day, we purchased a hotel room to wait on trucks and he goes the next day and no one was there. We had to call several times and got no answer or reply. Not only that, they never told us they did not have or could not get the part we needed. We had to call several times to find that out. We had our company send the part to have to wait 3 extra day for the repair. As an owner operator every day counts and to not know when we will be back running was very frustrating. We were at their mercy and they knew it. I hope and pray we never have to go there again.
Horrible Customer Service. Picked up truck after servicing for a friend. Brad not pleasant. Maybe I am spoiled from Customer Service for Car Servicing at a Car Dealership. After getting the key truck was blocked in. Had to go back in to get other vehicle moved so I could get out.
Broght a truck there for very hard and or no starting issue among other things and all that was done was a air filter after 2 weeks with no avail and truck still has same issue..... never actually fixed anything
Very rude, unprofessional,and dishonest. Will not be coming back. Please stay away
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