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Genesis of Charlotte

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Matthews, United States

genesisofcharlotte.com
Car dealerGenesis dealer· Car dealer· Genesis dealer

Genesis of Charlotte Reviews | Rating 4.2 out of 5 stars (8 reviews)

Genesis of Charlotte is located in Matthews, United States on 9010 E Independence Blvd. Genesis of Charlotte is rated 4.2 out of 5 in the category car dealergenesis dealer in United States.

Address

9010 E Independence Blvd

Phone

+1 7048172427

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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Connor McCandless

Amazing experience today trading my stinger in for a g70 3.3T. Andrew was super helpful and made the deal happen! A lot of dealerships put unnecessary pressure on making a deal and I was given all the time I needed to make sure this deal was right for me. Another thing I really appreciated was that never once was my eligibility or seriousness doubted since I walked in the door. Being 19 years old, most luxury dealerships will not take you seriously. I praise Andrew and the sales team for this!

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Rdhqcpro

Great Experience Leasing a new Genesis G70 3.3T Test drove the vehicle in late July and loved the styling inside and out as well as the sharp steering and handling. Our Salesman Lewis Gobble was great. Lewis politely and knowledgeably answered questions while on a test drive as well as afterwards despite a very long work day. We really appreciated the friendly (NOT high-pressure) sales experience. During the following weeks of looking for a new vehicle I began to steer away from the G70 due to a relatively tight back seat and small-ish trunk. Fast forward to Labor Day weekend and after visiting 4 dealerships and NOT finding a vehicle for the price I was willing to pay, began to feel that it was just not the right time and I needed to wait. Then late afternoon Aug 31st I received a call from Vishnu of Genesis of Charlotte explaining that he felt we could work out a deal for the price I was willing to pay. After considering a different 2 door car with a much smaller back seat I placed the G70 back on my list. Short story: we went into the dealership late on Saturday, met back up with Lewis and worked out a great deal for the G70. Visited a lot of dealerships through the years. This was one of the best experiences for leasing/purchasing that I've encountered. If I'd NOT been called by Vishnu I'd likely still be looking and exploring vehicle options elsewhere. Have to keep pinching myself each time I walk up to this beautiful, absolute ball to drive, Himalayan Gray G70 to make sure I'm not dreaming. From sales, both on the phone and at the dealership, straight through financing and delivery, it was a nice experience. Great job Genesis of Charlotte!

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stan cooper

Valet picked up and redlivered after repairs and installation was completed. Loaner car was furnished while work was completed. Overall experience was good.

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Paul Riefenberg

Service was done well and in a timely fashion. However when you buy Genesis you are told you will have a Genesis experience. That experience doesn't exist. Keffer always does a good job but there's no difference in getting service on my previous Hyundai sonata and now my Genesis. If Genesis wants to be an exclusive brand like lexus, bmw, Mercedes they have to up the service game.

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Caleb Bradley

Just wanted to give an update. Its been a month. No one has reached out. Again. Make your purchases elsewhere!

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Caleb Bradley

Absolutely Trash excuse for a Genesis Dealership. Mother In-Law purchase a Vehicle from them LAST WEEK. After bringing it home and taking it for a test drive realized the Vehicle had a terrible brake vibration. After calling within 48 hours of purchasing the Vehicle I was tossed to the way side. This company does not properly look over their vehicles and then promises a Genesis level of look over. I urge you greatly to choose any other dealership to purchase your Genesis from. I have emailed this comapny and begged and pleaded to do this the right way without reviews and badmouthing. I gave them 72 buisness hours to respond to an email. That the Service Manager, Sales Manager and Fixed Operations Manager. Were CC'd in. But since I have already purchased the car last week. Its no longer there problem what the looked over during their "Genesis Certified Lookover". Buyer Beware: You will be treated like Genesis is a luxury brand anywhere but here. Maybe take them time to drive down to Hickory. To Paramount Genesis. The Genesis I drove past ... To purchase my car... from this dealership. Don't make the same mistake as me.

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Carm1

So far so good. Im expressed. Will let you know after servicing.

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Harold Cherry

Great service friendly staff!

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