Malvern, Australia
23 Milton Parade
N/A
+61 1800323334
Delivery
Three days after placing an order with Eco R Us, I enquired about when it would likely be shipped. At that point I was told it would be another 6 days before it arrived and it would be sent to me after that. I paid for Express Shipping, so pretty disappointed to find out they don’t actually have stock of the item I ordered. EDIT TO ADDRESS RESPONSE: Thank you for your reply. I completely understand the implications of Covid and am sorry for any impact impact on your business. Other stores had the item noted as "not in stock", but I had no reason to believe it was not in stock with you when I ordered. Some proactive communication would have been appreciated. I still want the item, but if you would prefer not to supply to me, let me know and I will find another supplier. Obviously if my experience with Eco R Us improves, I will update and edit my review.
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Loved the quick response time when I sent through a question...shipping was easy and I love the product...I have recommended ecorus to friends and family!
Deli
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