London, United Kingdom
Five Ways, Sidcup Rd
N/A
+443432184498
Such a professional and great service. My car went in for an MOT and full service. The gentleman who dealt with me was honest and fourth coming with all costs and what was needed. They even valeted the car inside and out which was a lovely touch that I wasn’t expecting. Will use again!
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We picked up our new Fiesta Zetec from TrustFord Eltham last week, and it was an overall very pleasant experience! It was our first time buying new, and our sales chap Gary Morton made the whole process really easy, talking us through all our options. He made no attempt to hide any additional costs or force the extras on us, and didn’t patronise where he knew we’d done our research. A bit of healthy bartering got us to an excellent price for a gorgeous new car, on a deal tailored nicely to our needs. As it was new 18 plate there was a bit of a wait, and pleasingly the delivery date was brought forward.. all of which was well communicated. All in all, a good experience with none of the negative hard-sell attitude that you get with some places.
Very happy with Ford's service and friendly staff. Always ready to help
Professional service, courteous, observed COVID 19 guidelines
Normally good service however booked a three year service and MOT through online booking service received confirmation and reminders telling me not to forget locking wheel nut and service book. Another reminder a day before with a pin number in the email. So day of service I finished my night shift and drove to dealer to be told the car is not booked in and they were too busy to slot it in.
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