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Nisbets Catering Equipment Shaftesbury Avenue Store

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London, United Kingdom

nisbets.co.uk
Kitchen supply store· Bar restaurant furniture store· Bar stool supplier· Commercial refrigerator supplier· Countertop store· Janitorial equipment supplier· Restaurant supply store

Nisbets Catering Equipment Shaftesbury Avenue Store Reviews | Rating 3.7 out of 5 stars (5 reviews)

Nisbets Catering Equipment Shaftesbury Avenue Store is located in London, United Kingdom on 121 Shaftesbury Ave, West End. Nisbets Catering Equipment Shaftesbury Avenue Store is rated 3.7 out of 5 in the category kitchen supply store in United Kingdom.

Address

121 Shaftesbury Ave, West End

Phone

+442070107989

Open hours

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A

adiyatu

After knocking on the door your staff members waved saying the store was closed. Something quite obvious. They did this quite a few times despite me trying to ask the to come to the door as I was there to collect but they refused and one even started walking away. When one finally did come to the door, she proceeded to tell me again it was closed without stopping to listen to what I was trying to say about collecting. She eventually stopped talking to see what I wanted, I showed her my confirmation email and then watched as she then spent the next few minutes chatting with a colleague who looked like a manager, while the other colleague was on the computer. I had not been asked for a reference number still at that point. Only after 10 minutes did she ask for my reference number and then spent 5 minutes looking for it, something I could plainly see from where I was standing right outside the front door. When she finally opened I did explain my frustration but she had cut me off to tell me it was click and collect only. Something quite obvious seeing as I am quite capable of reading the closed sign on the door and had of course placed an order through click and collect. It would be really helpful during this period of time if your staff could actually try listening to the customers before cutting them off as just like them we have things to do. Closed or not, customers can still collect their items so having staff actually come to door and asking for their confirmation email rather than wave them away ignoring their requests seems like common sense but that seemed to be lacking from your staff members today. Please do better, it's a tough time for us all in hospitality, the last thing we need is more stress brought on by rude staff.

K

K Hollingsworth

As a manager at a restaurant right opposite this store, this place is a god sent. Anything you ever need to run a catering business is here.

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Antonella Morese

Fantastic everything you need in hospitality industry and you can order for delivery as well.

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Amr Alli

They are beyond average, very expensive.

J

Julia Brown

Rushing customers out of the shop because is 6pm insted of asking how to help. Shame you lost customer

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