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London Bridge Urology Ltd

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London, United Kingdom

lbu.london
Urology clinic· Private hospital

London Bridge Urology Ltd Reviews | Rating 3.4 out of 5 stars (5 reviews)

London Bridge Urology Ltd is located in London, United Kingdom on The Shard, F6 HCA UK Outpatients & Diagnostics at the Shard, St Thomas St. London Bridge Urology Ltd is rated 3.4 out of 5 in the category urology clinic in United Kingdom.

Address

The Shard, F6 HCA UK Outpatients & Diagnostics at the Shard, St Thomas St

Phone

+44 2073576466

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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hosam kasaby

I had HoLEP surgery by Mr Peter Acher recently. I was taken care of like a King! The surgery was under general anaesthesia. I felt no pain at all throughout the post op recovery apart from mild irritation due to the catheter. Thankfully I had none of the expected HoLEP side effects, no doubt as a direct result of the exceptional surgical skills of Mr Acher. He was in and out without leaving a trace. I now have a flow to rival any 15 year old. I found Mr Acher to be very knowledgeable, thorough, empathetic, with excellent bedside manners. He had explained the surgery and the possible downsides very clearly. Should have had the surgery years ago! I thoroughly recommend him.

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Mark Clowsley

I would put zero if there was the option. The medical care I have received has got me back in remission, which was the purpose and I'm thankful for the medical care. However, whenever I have dealt with Alex for appointments or blood forms I have had issues 100% of the time. Sent to the wrong hospital, have to call multiple times for him to send blood forms. It's not incompetence. It's arrogant lazyness. It's reached the point that I will be asking to be referred elsewhere

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Michael Merlet

Like an earlier patient who also read, in my view, the totally unjustified complaints by a small number of patients about the administration and appointments delays I also feel compelled to put the record straight. I attended the Shard outpatient clinic a number of times re: very enlarged prostate and prostate cancer and so far had a biopsy and a 3 hour HoLEP op both performed by Mr Rick Popert. I cannot praise him and all his staff highly enough for the quality of care received and in my case a very successful outcome with minimum disruption to my other activities. I remain very active at 82 years of age. I personally think it is a very small price to pay to have a 20/30 mins delay on an appointment when you gain access to top surgeons/oncologists of worldwide renown. I am sure that the priorities of the surgeons/oncologist are to investigate each patient thoroughly and do the best for them. It is very difficult to forecast the time needed for individual patients. This is not an ordinary office environment when schedules can be kept to the minute. I am writing this review after my latest meeting with Mr Popert early this afternoon at the Shard clinic. The elderly gentleman next to me was attending his first Popert meeting on advice of his neighbour. I told him it was a good decision and that he will be in very good hands which is the thing which ultimately matters most. M. Merlet

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Tony Parsons

While clinical care is good the administration has proved very poor, with calls to Bupa issued numbers ignored & the switchboard appointment service failing to action request. In fact my local GP has better administration.

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The Foleys

I felt compelled to review the practise after seeing a few negative comments. Quite simply, the practise saved my life and did so with nothing but the higest standards of professionalism and clinical excellence. After surgery, Rick Popert came in at the weekend to chat through how things were going and I could not have felt better looked after. Yes, I have waited 20 minutes after my alloted appointment time on a few occasions, but I would seriously question whether that should be the criteria for judging a medical practise. Would recommend very highly.

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