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Cannot speak more highly about Kings Hill Cremations. We had to make the heart breaking decision to let our 14 yr old cat go to sleep forever and Kings Hill were brilliant in helping give him a good send off, they offered great care, empathy and understanding. Upon taking our cat to Kings Hill, we were directed to a reception building that was nicely laid out and looked very peaceful. We were able to say our goodbyes, and was told how he would be treated with respect and dignity. We picked up his ashes the following day and again the care and customer service was excellent.
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Both the vet who came to euthanize my beloved Skye and Owen at the crematorium were both very compassionate and professional. Both made a traumatic time so much easier. If you are wanting a seamless service from passing to collecting the ashes this is the place to come
I can’t recommend these guys enough. We lost our family dog of almost 11 years old suddenly. We unfortunately had a bad experience with the vets which delayed our boy being cremated. However from the moment Kingshill were in receipt of our boy they looked after him and were outstanding. The customer service we received was second to none. The team kept us informed, were empathetic and so caring. It really made a devastating experience a little easier for us knowing he was in safe hands. I can’t recommend these guys enough, a small business with a big heart .. deserves all the recommendations. Thank you x
We had to make the awful decision to put our beloved 14 year old springer to sleep yesterday. Looked at many options but Kingshill stood out from the rest. We collected her ashes today and we have been very happy with the service. Kings Hill is a peaceful place and before we left he reasurred us that she would be treated with respect, and we felt that to be true as we were showed complete empathy until we picked her up to bring her home. Would highly recommend
My mum had to have her beloved dog Maddie put to sleep at the vets last Tuesday. The situation was made worse by the fact she couldn't even be there to say goodbye to her due to Covid. As she wanted her cremating, the vets organised who they use, to collect Maddie. She was collected on Friday and in transit we received a strange phone call from the crematorium trying to confirm details and giving us a different surname to ours. This rung huge alarm bells and after the most upsetting morning, wondering if we were even going to get the same dog back I decided to tell them to return her to the vets and we would make alternative arrangements. I contacted a pet crematorium near me and a lovely lady Rita passed on Kings hill details as they were closed. She told me that the guys there would look after us, would do things right and ensure that Maddie was looked after how she should be. So we contacted Kings Hill and I knew from the first phone call that everything was going to be ok! Kings Hill collected Maddie for us yesterday, kept us informed about what was happening even checked her identity as we were so worried it might not even be her. My mum was able to collect Maddie this afternoon, she said the place was was perfect and she is so glad that they were the ones to cremate her. I would like to say on a personal note that I will be forever thankful for what you have done for us. I know you are providing a service and its probably just normal procedure what you do, but to know that she was looked after, we have reassurance that it is her and that we didn't become one of the many people who have a bad experience with these big corp crematoriums is something I can say is down to you! Thank you for everything!!
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