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We have been being dealing with different companies regarding different things, but the customer service at Hydropool is outstanding. I can tell more, it is the best! I would like to thank the company and especially Kenny Murray for the excellent service and fantastic product that brought the joy to our family by using it! We have bought 670 model at Grand Design show several month ago and haven't regret about this even for a min. Kenny was very helpful answering all my question, advising and checking if everything is all right with the spa. He was very attentive and quick with replies. David, that installed the hot tub, demonstrated how to use it extremely clearly. He patiently showed every step and answered all my questions, making sure I understood him correctly.We are so glad that chose Hydropool to buy a spa. Great product and outstanding customer service!
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During lockdown Kirsti managed to get an engineer to attend our poorly hot tub. Not only did he fixed it he showed us how to sort a number of things that I did not know how to do and saved me 00's of pounds. Excellent service and made sure that Hydropool have customer for life. Thanks for everything.
Very friendly and helpful would definately recommend visiting here if you're looking for a hut tub.
We bought our spa at the boat show and got a great deal. The installation team were extremely proficient, courteous and professional. The spa water quality is easy to maintain and the after sales service is what you would expect from a top of the range supplier. We use it every day and the grandchildren love it. Highly recommended.
Deli
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