Horsham, United Kingdom
Ye Old Kings Head Hotel, East St
$$
+44 1403264023
N/A
DeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerHealthy optionsKids' menuQuick biteSmall platesVegetarian optionsWine
Ordered via deliveroo and im so impressed with the service I received as my granddaughter has a milk allergy and called before I ordered to double check everything. The member of staff who answered was so helpful and said once I've ordered to give them a call back with my order number and when I did she remembered me and made sure the chefs knew. Thank you so much to the whole team and as always our food was delicious
like
The staff were nice, my food was not.My chips were freezing cold that they tasted uncooked. My chicken was warm even though I arrived 2minutes earlier than my slot.
As a collection customer I was waiting for my order to be ready when I saw a Deliveroo rider who had been waiting outside for a while, she knocked on the window numerous times to try and get their attention but eventually was met by the \manager\ at the time with a lack luster apology at first, which then turned into him being incredibly disrespectful to her. During these tough times I thought a food outlet would be more appreciative of Deliveroo riders. Obviously not! Absolutely disgusting behaviour from the \manager\...if the \manager\ talks to members of the public then I can only imagine how much respect his colleagues have for him.
Friendly service, accommodating and lovely staff and delicious well cooked food. Can't fault Nando's on this occasion. This particular restaurant wasn't too busy on a mid week evening and there was plenty of seating. I'd highly recommend this restaurant and would definitely visit again
I had a really positive experience. Staff were polite and attentive, on top of the drink refills and the chicken was unmistakably nandos. Paying in advance for the main meal meant it wasn't really possible to tip the staff (I didn't know the service was going to be good) so I hope they figure out a way to do this better in the future!
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