Goole, United Kingdom
85 Boothferry Rd
N/A
+44 1405485998
Wheelchair-accessible entrance
They closed my branch in Thorne so I use Goole mostly now. The staff are friendly and no complaints there but now all of a sudden they have reduced their opening hours without any notice it seems. I know we're in lockdown again but people still need to work and need flexibility to visit early or late but TSB don't seem to care much about being convenient for their customers anymore. Getting more disillusioned by the day.
like
I think TSB bank in Goole is the best we have got. I hope that it doesn’t shut like there are a lot of banks shutting down in England. The cashiers are very friendly and they are very helpful and they respect the COVID-19 rules with social distancing and face masks. I’ve been with Lloyds TSB for many many years now and I wouldn’t want to go any where else. I’m very happy with where my money is.
In dealing with a recent mortgage application, Daniella Hewitt and Emma Bennett were fantastic. First class customer service.
Not blaming any particular branch there always happy to help,... but, if you get into a dispute your in trouble. I booked a holiday with the late Shearings (now bust and taken over by Ledger). I emailed TSB disputes department and they have been too and frowing me like you can't beleive. A simple chargeback on my visa debit has changed from a sprint to a marathon. I don't know who to blame most, Bonded Coach Holidays or TSB. Anyway I am not happy and up to now a grand out of pocket. Top tip never pay for any holiday upfront and always pay by credit card if possible. I paid by debit card which supposedly offers you the same protection as credit card.... I'm not so sure. Another tip stay away from Shearings and Ledger travel a bit iffy if you ask me.
Always willing to help. Very friendly, approachable staff.
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