Glendale, United States
1101 S Brand Blvd
N/A
+1 8189560977
DeliveryIn-store shopping
Oil changeRepair services
Star Ford has the best customer service and the lowest price within a 50 mile radius. You will get the lowest price guaranteed whether you purchase a new or used vehicle. The service and parts department charges less than the neighboring Ford dealership. I always have the best experience everytime I come in.
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Ford \dealer\. If you don't find the pun in the word. Go with God. 98% new car sales. With an apparent two more locations,with in blocks. 9 to 5pm hours so don't expect anything out of regular business hours. Restrooms are clean and sanitary. Water is plenty, vending and complimentary. Seating is good. Communication is good before you \buy\. After that, getting to the right person is like having to deal with a elderly person with the mind of a 15 year old. Do not purchase cilajet! Research, and you'll know why. The mark up on cars here are about 1500 on sticker. Over all, three. For the amenities.
Made my appointment on line, when I showed up I was greeted quickly, because of covid-19 I was asked to stay in my car, in less than 5 minutes my information was verified and my car was taken into the shop and finished within 20 minutes. Excellent service.
0/5 stars; it was a total nightmare working with this dealer. It took 4 appointments for them to complete one recall because they kept making mistakes which required me to keep coming back for them to correct. As if that was not frustrating enough, they also cracked two of my door panels in the process so they had me come back for a 5th time so that they can have them fixed. Came back and sat there for 3 hours just for them to give me my car back with literally no changes — door panels are still cracked and arguably worse off now because there is some new imperfections on them now that weren't there when I handed them the keys. I'll never be back here and do not recommend anyone coming here.
I had conducted research for approximately 3 weeks before purchasing my 2020 Ford F-150 from Star Ford. Star Ford was probably one of the easiest and most polite sales people out of approximately 10 dealerships that I had experience with. They were more than willing to negotiate to close the deal. I also had a trade in which was nearly what I was hoping for but not too far off the target. When arriving at the dealership, everyone was very welcoming, polite and down to earth. Before leaving the lot, I was assisted in synchronizing my phone to the truck and explained about all the other functions of the electronics. I was truly pleased with my time and experience at Star Ford and will be strongly recommending them to a couple of other friends who are seeking to buy Ford trucks. Two thumbs up.
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