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Genesis of Framingham

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Framingham, United States

genesisofframingham.com
Genesis dealer· Car accessories store· Car finance and loan company· Tire shop· Car dealer· Car leasing service· Used car dealer

Genesis of Framingham Reviews | Rating 3.8 out of 5 stars (8 reviews)

Genesis of Framingham is located in Framingham, United States on 520 Worcester Rd. Genesis of Framingham is rated 3.8 out of 5 in the category genesis dealer in United States.

Address

520 Worcester Rd

Phone

+1 5085983941

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

...
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천

천세종

Bought a fine car, but turned out the transmission has problems. Still in the process of fixing this problem. Other than the transmission, the car is great.

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Elliot Entis

I compared the price and service of the two Genesis dealers in my area and Genesis of Framingham (Herb Connally Genesis) was the easy choice: they beat the other dealer both on price (by a lot) and on willingness to go the extra mile. Neither dealer had a car with the exact trim and options my wife desired, but it was only Framingham Genesis that was willing and able to search New England and found what we wanted, get the car back to the dealership within 48 hours and then deliver it directly to our house. Impressive is what they have been. Elliot

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Kristina Giudici

As a person who practices intentional positivity and enjoys leaving great reviews I am not at all enthused to say that I am thoroughly disappointed with Genesis in general, particularly their Framingham location. My husband has been discriminated against, met with extreme unprofessionalism, and treated poorly by Genesis. I was privy to several interactions he had with the company and I was outright disgusted not only with the way they spoke to him, but I was outraged by the blatant disrespect they showed for his needs as a loyal customer. I advise not to do business with them

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Mike Buonopane

Went in there to test drive the new Genesis GV80. Since no one approached me for help I asked the only person at a desk for help. He was their IT guy. A very nice gentleman who ended up grabbing a salesman by the name of Peter for me. Peter seemed a bit distracted, scrambling for papers and what not. Immediately started asking for my info while attempting to answer my questions about the GV80. Which led him to grab a booklet as he didn’t know the answers. Gave him the benefit of the doubt, he said they were very busy, and the car was just finally released this past week. He takes my info down and walks away, I assumed to grab the keys for a test drive. I was quickly approached by who I can only assume was a manager by the looks of his attire and demeanor. He calls me “buddy” and asks “what is your interest like in the GV80, you looking to buy today or “? I told him not today as I have issues with my current genesis right now that they’re refusing to fix. Story for another time. But the manager literally says we don’t have time to just do test drives if you’re not going to buy today. Like what?? I just walked out but wanted to say well I’m definitely not buying today nor ever from you guys now. Completely disrespectful. It was the way he said it too. Honestly every aspect of Genesis USA seems to suck. The cars are beautiful but everything else is terrible. Especially their treatment of customers. I would not go to this location. They’re rude, inattentive, and apparently won’t help you unless you tell them yes I’m buying. FYI I’ve said I wasn’t buying today on the last 2 car I purchased. Jokes. The only respectful person was the IT guy. Beware of buying Genesis.

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Treylani Alves

I highly recommend Genesis of Framingham dealing with great people! Great customer service willing to work til the last dollar, to get your needs satisfied. Dan Connolly the general manager/ part owner l I dealt with gave 3 years of maintenance for free and made sure my car had everything I needed- Sun roof, heated seats, heated steering wheel, ventilated seats, an app that starts your car and locks doors and controls different things as well! The sales department head to toe is amazing and the delivery specialist is amazing! Doug Connolly Ke-Shawn Alexander Bill Singh Jarred Goodrow

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Prem Mithilesh Morampudi

The service was great. I like the way they took care of me even though I couldn’t make a deal. Tray was helpful.

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Zac Siswick

Got to test two cars with no sales ride-along, they even let me come in three hours earlier. They were fast and didn't keep me there for the hard sales pitch. Oh yeah, they have some nice cars too.

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Tiffany Nguyen

Ignorant people

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