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Don't even know where to begin. How this place remains open when the service is so diabolical blows my mind. Nasser will be lovely as pie to you when you are booking his venue but once you have handed over your deposit turn into a argumentative, obnoxious and hostile little man. We booked the venue before the whole Covid situation for 500 plus guests. We kept calling Nasser to cancel the booking but Nasser kept telling us to postpone the wedding until eventually wedding parties were slashed from 30 to 15 guests. At this point we felt like we had no choice but to go ahead with the booking as we were losing our deposit which was a substantial amount of money. Nasser failed to deliver the freshly cooked food he had promised. The food that was served tasted old and had been warmed up in microwaves. When we pointed this out to Nasser he proceeded to shout at us in front of our guests saying it wasn't his fault. No apologies, no compromise, no compassion. Honestly, we have never received such a bad service or have been spoken to so rudely.
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We had our wedding here on 07/07/2019 I just forgot to leave a review! Uncle Nassir and brother Imran were lovely, professional, understanding and so caring. They could appreciate what the day meant to us, they even surprised us nicely with added touches and extra decor. The hall was pristine, clean and ready on time. The schedule we gave to Imran, he ran to it on time. We had no issues with the venue, everything was as promised and it was no stress thank God. They had good communication and let us know when our cake people could come to set up, they were clear on every point; I was a bit of a bridezilla but like I said it was nothing new for them and they answered each and every query. I really recommend this venue, the value for money with these guys compared to other wedding halls is insane especially when you compare the indoor marquee and stage and flower walls etc., their recommended catering service was divine. Also the service team were so nice and polite and accommodating to our guests, guests even fed this back to us. Everything together created a nice and relaxed atmosphere and that was down to the venue team. I recommend this place to any bride/groom/family alhamdullilah since my wedding my family and friends have booked with these guys and had the same experience so its a testament to them really. They are respectful and listen to you, can't ask for more. Thank you! Tehreem and Wasim.
Amazing place. The decoration was beautiful and the staff were so polite and helpful. They also helped our guests as well. Overall i would definitely recommend this place.
No good. Nice small venue book it if you dont mind rude management followed us on our wedding day in the hall for an extra 100 . Turned lights off when even was over even though promised they wouldn't and would charge more if we stayed longer. False promises untill you have paid money they are nice and helpful once they receive it they are not interested unless its to make more money off you.
I had my wedding here on the 27th July 2019. A lot of the reviews on here do not do this hall justice. From start to finish, the day went very well. Staff were on top form, the decor was amazing, and the stage was stunning. The smooth running of the day was down to management. I booked through Nasir, who was very helpful. This was the first wedding in my family, and he was very helpful and gave a lot of advice, easing the process for my parents. We also booked our food with Digbeth hall. The food was served promptly, it was warm, and the guests were pleased with the food that was served. Overall, I am so glad that I chose Digbeth for my wedding day. the hall looked amazing, and all guests left happy. Thank you to all involved!
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