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Park Place Jaguar Land Rover DFW

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Dallas, United States

parkplace.com
Jaguar dealer

Park Place Jaguar Land Rover DFW Reviews | Rating 4.7 out of 5 stars (5 reviews)

Park Place Jaguar Land Rover DFW is located in Dallas, United States on 1300 E State Hwy 114. Park Place Jaguar Land Rover DFW is rated 4.7 out of 5 in the category jaguar dealer in United States.

Address

1300 E State Hwy 114

Phone

+1 9722959783

Service options

DeliveryIn-store shopping

Offerings

Car washOil changeRepair services

Open hours

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Victorya Rogers

I bought my Range Rover here and I love my car. My frustration is I had a Lexus last from same Park Place as well and the service experience from the two dealerships is vastly different. Lexus IS all about the customer experience and catering to us. Land Rover not so much. Yes they are nice to you but no rush for service and you have to wait and few weeks to get your car in and to get any complimentary car during the repairs AND THEN they just sit on doing any repairs or service to your car because they are backed up. My new car has been in service twice and both time’s I had the rental for extended period of times after having to wait for a bit to even have my car appointment set. They are no Park Place Lexus. Just saying. Lexus spoils the customer.

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Dawn Vaughn

Our salesman was Mark Kinard. He was simply fantastic!! He was very professional, polite and extremely informative. We had 1st class service hands down. We are enjoying our Certified Jaguar F-Pace R-sport very much. All the bells & whistles! We have already referred him and will continue to do so. Thank you so much!

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William Dunn

Ervin, manager at the site, contacted me to address concerns about trying to obtain a price quote. He was very communicative and provided top notch customer service. I really appreciated his flexibility and willingness to work with me on getting the issues with my car addressed.

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Keith Turner

First they told us they would come pick our Range Rover up from our house when it was due for maintenance. Then AFTER we leased the car, they told us we lived to far away. Now they refuse to do the free wash and detail we were promised because of \covid\. They also told us that in order to turn in our lease when it is done that we are responsible for every scratch, ding, and blemish before they will accept it. Stay away from these lying crooks. We will take our 100k somewhere else

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Daniel Peavy

Today Tuesday 2.2.2021 we took our Jaguar in for service. We had the service scheduled over two weeks ago with a loaner car promised. We had an appointment scheduled for 10:00 am this morning. When we arrived to drop the car off the service writer informed me and my wife that they do not have a loaner as promised and they dropped the ball. We asked to speak to a manager and we were informed that they were in a meeting. We went back in a few minutes later and asked to speak to a manager again and was informed that managers normally do not talk to people. I took off work and drove an hour to take care of this service that we scheduled over two weeks ago. We should have been notified prior to our departure for the dealership there was not a loaner car available. I decided to use this dealership based on reviews. I will not return to this dealership ever again.

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