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Northwest Metalcraft Fireplace & Patio

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Arlington Heights, United States

nwmetalcraft.com
Fireplace store· Grill store· Mailbox supplier· Patio enclosure supplier· Furniture store· Home goods store· Outdoor furniture store· Warehouse

Northwest Metalcraft Fireplace & Patio Reviews | Rating 4.7 out of 5 stars (5 reviews)

Northwest Metalcraft Fireplace & Patio is located in Arlington Heights, United States on 413 S Arlington Heights Rd. Northwest Metalcraft Fireplace & Patio is rated 4.7 out of 5 in the category fireplace store in United States.

Address

413 S Arlington Heights Rd

Phone

+1 8472531905

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

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B

Brooke Paprocki

Worked with Shane in the showroom on picking out a new gas log set, custom doors and new mantel. He showed us all our options and suggested a kind of door we didn't even think about that was higher quality at a comparable price to the ones we were looking at originally. Ron came out to do the initial measurements and walked through mantel size options, he got everything exactly as we wanted. John and Kevin then came out to do our gas line and log install. They were so quick and efficient and walked me through the changes they made to our existing gas line. Ron came back to install our doors and mantel once they were ready and once again, was very professional and efficient! Everyone we encountered was always friendly and helpful. They gave us their professional opinions as well as took into account what we were looking for to execute all pieces perfectly. Not once did we feel led astray or taken advantage of, we only wish we would have upgraded our fireplace sooner! Very happy customers and will not hesitate to recommend to our neighbors for their fireplace needs.

M

Michael Butz

Such a positive experience from the minute I walked into the showroom, working with Chris Brush until the install with Kevin. I wasn’t sure what I needed but Chris walked me through the process , guiding me to the perfect fireplace. It was worth the drive from LIbertyville. I’d highly recommend them.

B

Brian Rubin

We were very pleased with everything about NW Metalcraft. Prices were less expensive than other stores. Staff was very knowledgeable and helpful in picking out our patio furniture. We love our tropitone furniture. Would definitely recommend to anyone shopping for outdoor furniture.

M

Mike Moore

Could not be more pleased with their products, staff and service. Competitive pricing. Scott helped us design and select not 1 but 2 fireplaces and a garage heater. They delivered on time with the highest quality. Chris stayed longer to finish the job - these guys are highly committed. I would HIGHLY RECOMMEND.

M

Mark Utendorf

We purchased a large patio set and a gas grill at their annual summer sale and were very impressed with all the people we met that day. It is a hectic few days for them but everyone was very helpful. Our salesperson was Dawn and she provided excellent, friendly service. We were shocked when the furniture was delivered on the same day we purchased it and the delivery guys were super nice and careful too. Our new grill needed to be reconfigured for natural gas and that took a couple of weeks for the parts to arrive and Dawn kept us posted on the progress. We had thought the grill came with a cover and it actually didn't, but she ordered one for us and didn't even charge us for it...it was a 150 cover! We had a great experience and definitely recommend them. Mark and Janice

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